At NVEC we understand that life gets busy. Between juggling work, family, and everything in between, it’s easy for things to slip through the cracks, especially bills. That’s why we’re reaching out with a friendly reminder to our members: if you’ve got a past due balance, we’ll be sending you a text or giving you a quick call.

This is a courtesy heads-up before any service interruptions take place. Our goal is not to catch anyone off guard, but to make sure everyone has the opportunity to take action before disconnection becomes necessary.

Please note: These text messages and phone calls are legitimate communications from NVEC and will come from 800-443-9462. We understand that scams are out there, so we want to reassure you that this number is safe and official.

If you receive a reminder, simply reach out to our office or log in to your account to make a payment or discuss options. We’re always here to help and happy to work with you.

Below is an example of the text reminder.