There is significant and widespread damage across our service area- especially in Leon and Limestone counties. We estimate that restoration efforts will go well into tomorrow afternoon.
Road Accessibility- Restoration efforts are slowed by roads being inaccessible due to fallen trees and debris. County crews and linemen are working diligently to clear these obstacles as quickly as possible.
Extreme Caution- When assessing damages on your property, exercise extreme caution. Assume all downed wires are energized and keep a safe distance. Do not attempt to move or touch any electrical equipment or lines.
Outage/Damage Reporting- Please utilize our automated phone system to leave us a detailed message if you know of specific damages to our lines. This tool is extremely helpful to our dispatchers and linemen.
Updates- We will provide updates to outages as we receive them from the linemen. Updates will be provided via:
-Outage Work Status on Outage Viewer. Click on the outage to view the Outage Work Status. If there is no status, we have not made it to your area.
-Text Status to 800-443-9462 and the latest known update will be sent back.
-Call 800-443-9462, Press option 1, and follow the prompts to receive the latest known update.
We appreciate your resilience and understanding as we all endure another storm together.